Missed calls during busy hours
Patients call while the doctor is consulting or reception is already handling another patient.
WhatsApp appointment booking system for clinics
Stop missing patient appointments on WhatsApp and phone calls.
MediPing helps clinics, doctors and hospitals manage appointment requests on WhatsApp, approve bookings from a simple dashboard, and send patient confirmations automatically — without asking patients to install another app.
Doctor/reception approval
Patient confirmation
No patient app needed
2-minute
live demo for clinic owners
WhatsApp-first
no new app for patients
Dashboard
for doctor and reception desk
Problems MediPing solves
Is this happening in your clinic?
WhatsApp chats get scattered
Appointment requests, cancellations, and follow-ups get mixed with normal patient messages.
Manual confirmation takes time
Staff has to check slots, reply manually, and remember to update the patient.
No-shows and timing confusion
Patients forget appointment timing or arrive without clear confirmation from the clinic.
Built for busy outpatient clinics
Patients message. Your clinic stays organized.
The assistant collects patient name, visit type, preferred day, and slot. Appointment requests appear in the dashboard so the clinic can accept, reject, reschedule, or cancel without searching through chat history.
Ask for the live demo →MediPing Assistant
Hi, appointment chahiye
Namaste ji. Naya patient ya purana patient?
Naya patient
Aapka naam aur preferred time batayein.
Rahul Sharma, tomorrow 9 AM
Request received. Clinic approval ke baad confirmation milega.
Rahul Sharma
Tomorrow at 9:00 AM
Simple clinic workflow
From patient message to confirmed appointment.
Patient sends a WhatsApp message
The bot welcomes the patient, asks booking questions, and captures the preferred date and time.
Clinic reviews the request
The doctor or receptionist sees pending requests in one dashboard instead of scattered WhatsApp chats.
Patient gets a clear update
Accepted, rejected, rescheduled, and cancelled appointment updates are sent back on WhatsApp.
Why clinics care
Less interruption, fewer missed appointments, cleaner records.
Reduce repeated calls
Patients can request appointments even when the receptionist is busy or the doctor is consulting.
Keep doctor in control
No automatic final booking unless the clinic approves the appointment from the dashboard.
Organize appointment history
Patient name, number, reason, timing, and status are stored in one place for daily operations.
Ready for reminders
Accepted appointments can trigger reminder messages when WhatsApp template rules are configured.
Built for appointment-led clinics
Useful for clinics where patients already call or message for appointments.
General clinics
Dental clinics
Skin clinics
Hair clinics
Physiotherapy clinics
Diagnostic centers
Multi-doctor clinics
Small hospitals
Clinic trial offer
Start with one clinic, one WhatsApp number, one clear workflow.
Test WhatsApp appointment automation alongside your current phone-call, WhatsApp, or register process. Continue only if it helps your clinic manage appointments better.
14-Day Clinic Trial
Free for 14 days
Then ₹1499/month for the pilot plan.
- WhatsApp appointment booking flow
- Doctor/reception approval dashboard
- Appointment status messages
- Basic setup support
- No long-term commitment
Get a callback
Want us to contact you on WhatsApp?
Fill this quick form. It opens WhatsApp with your clinic details ready to send.
Common questions
What clinics usually ask.
Does the patient need to install an app?
No. Patients use normal WhatsApp.
Can the doctor approve before confirmation?
Yes. The clinic can approve, reject, reschedule, or cancel appointment requests before the patient receives confirmation.
Can reception use the dashboard?
Yes. A clinic staff member can manage appointments after login.
Do I need to stop phone calls?
No. MediPing works alongside your current phone-call and WhatsApp process.
What happens if the bot does not understand the patient?
The clinic team can handle the request manually from the dashboard or WhatsApp.
Can this work for dental, skin, hair, physiotherapy, or diagnostic clinics?
Yes. The workflow can be configured for appointment-led clinics and diagnostic centers.
Ready for clinic visits